Case file
Mortgages
Complaint 24395417 Servicemac
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Loan sold or transferred to another company
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 20, 2026Complaint received
- Jul 20, 2026Sent to Servicemac
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Servicemac complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 30, 2026 | Mortgages | Trouble during payment processPayment process | AZ | In progress | Yes |
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | PA | Explained | Yes |
| Oct 23, 2026 | Mortgages | Trouble during payment processPayment process | AZ | In progress | Yes |
| Oct 22, 2026 | Mortgages | Trouble during payment processPaying off the loan | WA | In progress | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processPayment process | FL | In progress | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | In progress | Yes |
| Oct 20, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | TX | In progress | Yes |
| Oct 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | PA | In progress | Yes |
| Oct 16, 2026 | Mortgages | Trouble during payment processPayment process | CA | In progress | Yes |
| Oct 15, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AZ | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.