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Payday & personal loans

Complaint 24511764 Ally Financial

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Title loan
From
Pennsylvania 16602
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jul 23, 2026Complaint received
  2. Jul 23, 2026Sent to Ally Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Ally Financial complaints about loan payment wasn't credited to your account

ReceivedAboutIssueStateAnswerOn time
May 3, 2022Payday & personal loansLoan payment wasn't credited to your accountFLExplainedYes
Feb 16, 2021Payday & personal loansLoan payment wasn't credited to your accountCAExplainedYes
Sep 21, 2017Payday & personal loansLoan payment wasn't credited to your accountCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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