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Complaint log

Ally Financial complaint log

The newest complaints about Ally Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Bank accountsManaging an accountDeposits and withdrawalsCAIn progressYes
Nov 13, 2026Bank accountsManaging an accountDeposits and withdrawalsNYIn progressYes
Nov 13, 2026Bank accountsManaging an accountDeposits and withdrawalsVAIn progressYes
Nov 12, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedMAIn progressYes
Nov 12, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAIn progressYes
Nov 12, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectCAIn progressYes
Nov 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMOIn progressYes
Nov 12, 2026Money transfers & appsFraud or scamFLIn progressYes
Nov 12, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLIn progressYes
Nov 12, 2026Auto loans & leasesGetting a loan or leaseLoan opened without my consent or knowledgeCAIn progressYes
Nov 12, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAIn progressYes
Nov 12, 2026Auto loans & leasesProblem with a company's investigation into an existing problemProblem with personal statement of disputeGAIn progressYes
Nov 12, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanMDIn progressYes
Nov 12, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAIn progressYes
Nov 12, 2026Auto loans & leasesManaging the loan or leaseBilling problemNYIn progressYes
Nov 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountOHIn progressYes
Nov 12, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseWIIn progressYes
Nov 12, 2026Bank accountsManaging an accountDeposits and withdrawalsFLIn progressYes
Nov 12, 2026Bank accountsManaging an accountProblem making or receiving paymentsNJIn progressYes
Nov 12, 2026Credit reportingIncorrect information on your reportAccount status incorrectAZIn progressYes
Nov 12, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIIn progressYes
Nov 12, 2026Credit reportingIncorrect information on your reportAccount information incorrectILIn progressYes
Nov 12, 2026Auto loans & leasesManaging the loan or leaseBilling problemNYIn progressYes
Nov 12, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXIn progressYes
Nov 12, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYIn progressYes
Nov 11, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldGAIn progressYes
Nov 11, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offCAIn progressYes
Nov 11, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAIn progressYes
Nov 11, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXIn progressYes
Nov 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXIn progressYes
Nov 11, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMDIn progressYes
Nov 11, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCTIn progressYes
Nov 11, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldTXIn progressYes
Nov 11, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionTXIn progressYes
Nov 11, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsORIn progressYes
Nov 11, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedDEIn progressYes
Nov 11, 2026Credit reportingIncorrect information on your reportAccount status incorrectINIn progressYes
Nov 11, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtCAIn progressYes
Nov 11, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offORIn progressYes
Nov 11, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJIn progressYes
Nov 11, 2026Auto loans & leasesManaging the loan or leaseBilling problemKSIn progressYes
Nov 10, 2026Auto loans & leasesManaging the loan or leaseBilling problemTXIn progressYes
Nov 10, 2026Bank accountsClosing an accountFunds not received from closed accountILIn progressYes
Nov 10, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedINIn progressYes
Nov 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectLAIn progressYes
Nov 10, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNYIn progressYes
Nov 10, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAIn progressYes
Nov 10, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXIn progressYes
Nov 10, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXIn progressYes
Nov 10, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanTXIn progressYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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