Complaint log
Ally Financial complaint log
The newest complaints about Ally Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 13, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 13, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 13, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 12, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 12, 2026 | Money transfers & apps | Fraud or scam | In progress |
| Nov 12, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | In progress |
| Nov 12, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 12, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | In progress |
| Nov 12, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 12, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 12, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
| Nov 12, 2026 | Bank accounts | Managing an accountProblem making or receiving payments | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 12, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 12, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 12, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 11, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Nov 11, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Nov 11, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 11, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 11, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Nov 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Nov 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 11, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Nov 11, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | In progress |
| Nov 11, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | In progress |
| Nov 11, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Nov 11, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 11, 2026 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | In progress |
| Nov 11, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Nov 11, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 11, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 10, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 10, 2026 | Bank accounts | Closing an accountFunds not received from closed account | In progress |
| Nov 10, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Nov 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Nov 10, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works