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Money transfers & apps

Complaint 2465038 BB&T

Explained
Company
BB&T
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
South Carolina 29566
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 24, 2017Complaint received
  2. Apr 24, 2017Sent to BB&T
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about wrong amount charged or received

ReceivedAboutIssueStateAnswerOn time
Mar 13, 2019Money transfers & appsWrong amount charged or receivedFLExplainedYes
Jul 16, 2018Money transfers & appsWrong amount charged or receivedVAExplainedYes
Jan 30, 2016Money transfers & appsWrong amount charged or receivedWVExplainedYes
Nov 25, 2015Money transfers & appsWrong amount charged or receivedFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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