Case file
Mortgages
Complaint 24735026 Roc Capital
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 29, 2026Complaint received
- Jul 29, 2026Sent to Roc Capital
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Roc Capital complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 18, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Mar 17, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | Explained | Yes |
| Jul 17, 2025 | Mortgages | Trouble during payment processLien release | NY | Explained | Yes |
| Jun 18, 2025 | Mortgages | Trouble during payment processFees charged | FL | Explained | Yes |
| Mar 26, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | WA | Explained | Yes |
| Aug 14, 2024 | Mortgages | Trouble during payment processPaying off the loan | GA | Explained | No |
| Mar 8, 2024 | Mortgages | Trouble during payment processFees charged | IL | Explained | No |
| Oct 2, 2019 | Mortgages | Trouble during payment process | PA | Explained | Yes |
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