Complaint 2478785 BB&T

Explained

Company: BB&T
Product: Credit card or prepaid card · General-purpose credit card or charge card
Issue: Getting a credit card
Detail: Sent card you never applied for
From: -
Filed by: Phone
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

May 8, 2017Complaint received
May 8, 2017Sent to BB&T
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about getting a credit card

Received	About	Issue	State	Answer	On time
Feb 4, 2020	Credit cards	Getting a credit cardCard opened as result of identity theft or fraud	TX	Explained	Yes
Sep 20, 2019	Credit cards	Getting a credit cardApplication denied	NC	Explained	Yes
Jun 1, 2019	Credit cards	Getting a credit cardApplication denied	VA	Explained	Yes
Sep 2, 2018	Credit cards	Getting a credit cardApplication denied	VA	Explained	Yes
May 22, 2018	Credit cards	Getting a credit cardApplication denied	NC	Explained	Yes
May 19, 2018	Credit cards	Getting a credit cardSent card you never applied for	FL	Explained	Yes
May 4, 2017	Credit cards	Getting a credit cardApplication denied	VA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 6 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works