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Prepaid & gift cards

Complaint 2484199 Empowerment Ventures

Explained
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Problem using the card to withdraw money from an ATM
From
California 94598
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 15, 2017Complaint received
  2. May 15, 2017Sent to Empowerment Ventures
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Empowerment Ventures complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Aug 23, 2017Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMTXNo timely replyNo
Aug 19, 2017Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMONo timely replyNo
Aug 8, 2017Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineSCNo timely replyNo
Jul 31, 2017Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMONo timely replyNo
Jun 28, 2017Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardINExplainedYes
Jun 23, 2017Prepaid & gift cardsTrouble using the cardProblem adding moneyOHExplainedYes
May 9, 2017Prepaid & gift cardsTrouble using the cardProblem with direct depositILExplainedYes
Apr 26, 2017Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineWAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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