Case file
Debt collection
Complaint 24914287 PenFed Credit Union
Explained- Product
- Debt collection · Credit card debt
- Detail
- Debt is not yours
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 4, 2026Complaint received
- Sep 24, 2026Sent to PenFed Credit Union (51 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More PenFed Credit Union complaints about attempts to collect debt not owed
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | FL | In progress | Yes |
| Oct 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | NC | Explained | Yes |
| Sep 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | NV | Explained | Yes |
| Sep 28, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | PR | Fixed | Yes |
| Sep 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | MS | Fixed | Yes |
| Sep 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | CA | Money back | Yes |
| Aug 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | AK | Explained | Yes |
| Aug 8, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | NY | Explained | Yes |
| Jul 25, 2026 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | IL | Fixed | Yes |
| Jul 24, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | TX | Explained | Yes |
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