Case file
Money transfers & apps
Complaint 24964953 Synchrony
Explained- Product
- Money transfer, virtual currency, or money service · International money transfer
- From
- -
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 5, 2026Complaint received
- Aug 5, 2026Sent to Synchrony
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Synchrony complaints about other service problem
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 2, 2026 | Money transfers & apps | Other service problem | CA | In progress | Yes |
| Dec 24, 2024 | Money transfers & apps | Other service problem | TX | Explained | Yes |
| Nov 17, 2024 | Money transfers & apps | Other service problem | GA | Money back | Yes |
| Feb 28, 2023 | Money transfers & apps | Other service problem | WA | Fixed | Yes |
| Jan 31, 2023 | Money transfers & apps | Other service problem | CA | Explained | Yes |
| Jul 18, 2021 | Money transfers & apps | Other service problem | MN | Money back | Yes |
| Dec 5, 2019 | Crypto | Other service problem | IL | Explained | Yes |
| Jul 16, 2019 | Crypto | Other service problem | CA | Explained | Yes |
| Mar 12, 2019 | Money transfers & apps | Other service problem | FL | Fixed | Yes |
| Jul 6, 2018 | Crypto | Other service problem | CA | Explained | Yes |
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