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Case file

Credit cards

Complaint 25324718 Acima

Fixed
Company
Acima
Product
Credit card · Store credit card
Detail
Can't close your account
From
New York 11207
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
  1. Aug 13, 2026Complaint received
  2. Oct 8, 2026Sent to Acima (56 days later)
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Acima complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Jun 23, 2026Credit cardsClosing your accountCompany closed your accountGAExplainedYes
Jan 30, 2026Credit cardsClosing your accountCan't close your accountFLExplainedYes
Nov 18, 2025Credit cardsClosing your accountCan't close your accountOHExplainedYes
Oct 30, 2025Credit cardsClosing your accountCan't close your accountCTExplainedYes
Dec 31, 2024Credit cardsClosing your accountCan't close your accountNYExplainedYes
Nov 6, 2023Credit cardsClosing your accountCompany closed your accountCTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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