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Complaint log

Acima complaint log

The newest complaints about Acima, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Nov 12, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Nov 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMAExplainedYes
Nov 10, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtGAExplainedYes
Nov 7, 2026Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Nov 6, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtMEExplainedYes
Nov 6, 2026Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Nov 6, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectFLExplainedYes
Nov 6, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMOExplainedYes
Nov 5, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Nov 5, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Nov 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Nov 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedYes
Nov 3, 2026Payday & personal loansCharged fees or interest you didn't expectALExplainedYes
Nov 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseSCExplainedYes
Nov 2, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Nov 1, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateNCExplainedYes
Nov 1, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeNYFixedYes
Oct 31, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanTXIn progressYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOHExplainedYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Oct 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTNExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
Oct 27, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Oct 26, 2026Payday & personal loansProblem when making paymentsMOMoney backYes
Oct 26, 2026Debt collectionCommunication tacticsFrequent or repeated callsTXExplainedYes
Oct 24, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardINExplainedYes
Oct 23, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Oct 23, 2026Payday & personal loansProblem when making paymentsPAExplainedYes
Oct 21, 2026Debt relief & credit repairProblem with customer serviceAZFixedYes
Oct 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtILExplainedYes
Oct 21, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Oct 21, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 17, 2026Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Oct 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Oct 17, 2026Payday & personal loansProblem with additional add-on products or servicesMIExplainedYes
Oct 17, 2026Credit cardsOther features, terms, or problemsOther problemMIExplainedNo
Oct 16, 2026Payday & personal loansProblem with additional add-on products or servicesKSMoney backYes
Oct 16, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtALExplainedYes
Oct 16, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftNYExplainedYes
Oct 16, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 15, 2026Payday & personal loansProblem with additional add-on products or servicesWVFixedYes
Oct 14, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Oct 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Oct 14, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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