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Case file

Credit cards

Complaint 25364547 American First Finance

Money back
Product
Credit card · Store credit card
Detail
Confusing or misleading advertising about the credit card
From
Virginia 23505
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Aug 14, 2026Complaint received
  2. Oct 14, 2026Sent to American First Finance (61 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More American First Finance complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Mar 1, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardMOExplainedYes
Jun 27, 2022Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardPAMoney backYes
Nov 15, 2017Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardMOExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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