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Case file

Mortgages

Complaint 25562541 Charles Schwab

Explained
Product
Mortgage · Other type of mortgage
Detail
Payment process
From
North Carolina 28409
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 19, 2026Complaint received
  2. Oct 5, 2026Sent to Charles Schwab (47 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Charles Schwab complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jul 17, 2024MortgagesTrouble during payment processPayment processFLExplainedYes
Sep 19, 2023MortgagesTrouble during payment processPaying off the loanAZExplainedYes
Jan 3, 2020MortgagesTrouble during payment processNVExplainedYes
Feb 3, 2018MortgagesTrouble during payment processTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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