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Case file

Mortgages

Complaint 7581025 Charles Schwab

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Paying off the loan
From
Arizona 85283
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 19, 2023Complaint received
  2. Sep 20, 2023Sent to Charles Schwab (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Charles Schwab complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Aug 19, 2026MortgagesTrouble during payment processPayment processNCExplainedYes
Jul 17, 2024MortgagesTrouble during payment processPayment processFLExplainedYes
Jan 3, 2020MortgagesTrouble during payment processNVExplainedYes
Feb 3, 2018MortgagesTrouble during payment processTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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