Case file
Money transfers & apps
Complaint 2557910 BBVA
Explained- Product
- Money transfer, virtual currency, or money service · Domestic (US) money transfer
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 24, 2017Complaint received
- Jun 24, 2017Sent to BBVA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BBVA complaints about money was not available when promised
| Received | About | Issue | State | Answer | On time |
|---|
| May 20, 2021 | Money transfers & apps | Money was not available when promised | KY | Explained | Yes |
| Feb 12, 2021 | Money transfers & apps | Money was not available when promised | NJ | Explained | Yes |
| Dec 7, 2020 | Money transfers & apps | Money was not available when promised | OH | Explained | Yes |
| Nov 18, 2020 | Money transfers & apps | Money was not available when promised | AR | Explained | Yes |
| Sep 30, 2019 | Money transfers & apps | Money was not available when promised | NY | Money back | Yes |
| Jun 19, 2019 | Money transfers & apps | Money was not available when promised | CA | Money back | Yes |
| Oct 15, 2018 | Money transfers & apps | Money was not available when promised | TN | Explained | Yes |
| Sep 21, 2018 | Money transfers & apps | Money was not available when promised | TX | Explained | Yes |
| Jun 23, 2017 | Crypto | Money was not available when promised | CA | Explained | Yes |
| Nov 5, 2016 | Money transfers & apps | Money was not available when promised | TX | Money back | Yes |
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