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Auto loans & leases

Complaint 25596971 USAA

Fixed
Company
USAA
Product
Vehicle loan or lease · Loan
Detail
Problem with additional products or services purchased with the loan
From
Tennessee 37075
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 20, 2026Complaint received
  2. Aug 20, 2026Sent to USAA
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More USAA complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Auto loans & leasesManaging the loan or leaseBilling problemCAMoney backYes
Oct 26, 2026Auto loans & leasesManaging the loan or leaseBilling problemIAExplainedYes
Oct 20, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateLAExplainedYes
Oct 19, 2026Auto loans & leasesManaging the loan or leaseBilling problemGAExplainedYes
Oct 19, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateNCExplainedYes
Oct 8, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedTXExplainedYes
Oct 7, 2026Auto loans & leasesManaging the loan or leaseBilling problemTXExplainedYes
Oct 6, 2026Auto loans & leasesManaging the loan or leaseBilling problemSCExplainedYes
Sep 2, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedFLExplainedYes
Sep 1, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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