Case file
Mortgages
Complaint 25622479 Guaranteed Rate
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Paying off the loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 20, 2026Complaint received
- Aug 20, 2026Sent to Guaranteed Rate
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Guaranteed Rate complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | GA | In progress | Yes |
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | RI | In progress | Yes |
| Sep 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MN | Explained | Yes |
| Sep 24, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | NY | In progress | Yes |
| Sep 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | PA | In progress | Yes |
| Sep 18, 2026 | Mortgages | Trouble during payment processPayment process | GA | Explained | Yes |
| Sep 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NJ | Explained | Yes |
| Sep 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MD | Explained | Yes |
| Aug 25, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | AZ | Explained | Yes |
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