Case file
Mortgages
Complaint 28161760 Guaranteed Rate
In progress- Product
- Mortgage · Conventional home mortgage
- Detail
- Escrow, taxes, or insurance
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Sep 24, 2026Complaint received
- Sep 24, 2026Sent to Guaranteed Rate
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Guaranteed Rate complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | GA | In progress | Yes |
| Oct 29, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CA | Explained | Yes |
| Oct 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | RI | In progress | Yes |
| Sep 25, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | MN | Explained | Yes |
| Sep 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | PA | In progress | Yes |
| Sep 18, 2026 | Mortgages | Trouble during payment processPayment process | GA | Explained | Yes |
| Sep 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | NJ | Explained | Yes |
| Sep 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MD | Explained | Yes |
| Aug 25, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | AZ | Explained | Yes |
| Aug 20, 2026 | Mortgages | Trouble during payment processPaying off the loan | TX | Explained | Yes |
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