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Money transfers & apps

Complaint 2571997 Activehours

Money back
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Maryland 21030
Filed by
Web
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes complaint is the result of an isolated error
  1. Jul 12, 2017Complaint received
  2. Jul 25, 2017Sent to Activehours (13 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Activehours complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Sep 26, 2025Money transfers & appsMoney was not available when promisedNYExplainedYes
Mar 15, 2025Money transfers & appsMoney was not available when promisedARExplainedYes
Jul 15, 2020CryptoMoney was not available when promisedFLExplainedNo
Aug 31, 2017CryptoMoney was not available when promisedWAExplainedNo
Aug 8, 2017CryptoMoney was not available when promisedNCExplainedYes
Jul 10, 2017CryptoMoney was not available when promisedFLExplainedYes
Jun 24, 2017CryptoMoney was not available when promisedWAExplainedYes
Jun 20, 2017CryptoMoney was not available when promisedFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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