Lender · complaint record
Activehours complaints
Consumers have filed 297 complaints about Activehours since 2017, 84 of them in the last 12 months (+24% on the year before). It answered 100% on time and closed 5% with relief for the customer - about the same as a typical lender. The most common problem is confusing or missing disclosures. It is the 31st most complained-about of 272 personal & payday lenders this year.
Good response record. How it works
- Complaints on record
- 297
- Last 12 months
- 84
- Answered on time
- 100%
- Closed with relief
- 5%
- Last 30 days
- 5
- Rank
- #31 of 272
Since April 2017
+24% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Nov 5, 2026
Most complained-about personal & payday lenders
Activehours complaints by month
The busiest month was July 2017 (17 complaints). Complaints in the last 12 months are up 24% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Activehours answered last 12 months
- Closed with monetary relief44.8%
- Closed with explanation7994%
- In progress11.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers17/404.8% closed with relief
- Complaint trend8/15+24% vs last year
What Activehours complaints are about
Top Activehours problems last 12 months
Where Activehours complaints come from
Most complaints: California (25), Texas (25), New York (21), Florida (20), North Carolina (15).
Activehours compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | LDF HoldingsPayday & personal loans | 50 | 91 | C |
| 2 | BraviantPayday & personal loans | 36 | 86 | D |
| 3 | ActivehoursPayday & personal loans | 70 | 84 | B |
| 4 | Benht: Economic DevelopmentPayday & personal loans | 0 | 80 | F |
| 5 | Bankers Healthcare GroupPayday & personal loans | 56 | 77 | C |
| 6 | ClarityPayPayday & personal loans | 55 | 76 | C |
| 7 | Round Up VenturesPayday & personal loans | 4 | 74 | F |
| 8 | Duvera Billing ServicesPayday & personal loans | 54 | 73 | C |
Compare side by side: Activehours vs LDF Holdings · Activehours vs Braviant · Activehours vs Benht: Economic Development · Activehours vs Bankers Healthcare Group
What people say about Activehours
All experiencesNo experiences with Activehours yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Activehours complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2026 | Payday & personal loans | Unexpected fees | Explained |
| Oct 29, 2026 | Payday & personal loans | Issues with repayment | In progress |
| Oct 24, 2026 | Payday & personal loans | Problems receiving the advance | Explained |
| Oct 22, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Oct 22, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Oct 16, 2026 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Oct 11, 2026 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Oct 5, 2026 | Payday & personal loans | Issues with repayment | Explained |
| Oct 1, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 29, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Sep 27, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 18, 2026 | Payday & personal loans | Problem with cash advance | Explained |
Questions about Activehours
How many complaints does Activehours have?
Activehours has 297 complaints on record since April 2017, including 84 in the last 12 months and 5 in the last 30 days. That makes it number 522 of every company by complaints this year.
Does Activehours respond to complaints?
Yes. Activehours answered 100% of its complaints on time (within 15 days) and closed 5% with relief - money back or a fix; 4.8% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 70/100 (grade B).
What do people complain about most with Activehours?
The most common problems are confusing or missing disclosures (17), issues with repayment (26), money was taken from your bank account on the wrong day or for the wrong amount (37).
Is Activehours legit?
Activehours is a real company with a public complaint record: consumers have complained about it 297 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Activehours legit? for the signals, red flags and how to protect yourself.
Are complaints about Activehours going up or down?
Up. There were 84 complaints in the last 12 months against 68 in the 12 before (+24%). See every month.
How do I file a complaint against Activehours?
Complain to Activehours in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Activehours complaints come from?
Most come from California (25), Texas (25), New York (21). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Activehours
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