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Complaint log

Activehours complaint log

The newest complaints about Activehours, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Payday & personal loansUnexpected feesMOExplainedYes
Oct 29, 2026Payday & personal loansIssues with repaymentNYIn progressYes
Oct 24, 2026Payday & personal loansProblems receiving the advanceINExplainedYes
Oct 22, 2026Payday & personal loansProblem with the payoff process at the end of the loanNYExplainedYes
Oct 22, 2026Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageNYExplainedYes
Oct 16, 2026Money transfers & appsConfusing or missing disclosuresMOExplainedYes
Oct 11, 2026Money transfers & appsConfusing or missing disclosuresTNExplainedYes
Oct 5, 2026Payday & personal loansIssues with repaymentWIExplainedYes
Oct 1, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Sep 29, 2026Payday & personal loansProblem with the payoff process at the end of the loanNMExplainedYes
Sep 27, 2026Payday & personal loansCharged fees or interest you didn't expectILExplainedYes
Sep 18, 2026Payday & personal loansProblem with cash advanceMOExplainedYes
Sep 17, 2026Payday & personal loansIssues with repaymentMSExplainedYes
Sep 16, 2026Payday & personal loansReceived a loan you didn't apply forOHExplainedYes
Sep 9, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedILExplainedYes
Sep 4, 2026Payday & personal loansCan't stop withdrawals from your bank accountILExplainedYes
Sep 4, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountINExplainedYes
Sep 2, 2026Credit cardsOther features, terms, or problemsOther problemWIExplainedYes
Aug 22, 2026CryptoUnexpected or other feesFLExplainedYes
Aug 20, 2026Payday & personal loansConfusing or missing disclosuresMDExplainedYes
Aug 20, 2026Payday & personal loansConfusing or misleading advertising or marketingIAExplainedYes
Aug 11, 2026Payday & personal loansProblems receiving the advanceFLExplainedYes
Aug 6, 2026Payday & personal loansConfusing or missing disclosuresNYExplainedYes
Aug 1, 2026Payday & personal loansConfusing or missing disclosuresKYExplainedYes
Jul 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes
Jul 28, 2026Payday & personal loansProblems receiving the advanceAZExplainedYes
Jul 14, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedYes
Jul 13, 2026Payday & personal loansCan't contact lender or servicerNJExplainedYes
Jul 7, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCOExplainedYes
Jul 2, 2026Bank accountsManaging an accountDeposits and withdrawalsNCExplainedYes
Jun 30, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountOHExplainedYes
Jun 27, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNMExplainedYes
Jun 26, 2026Payday & personal loansConfusing or missing disclosuresKYExplainedYes
Jun 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNCExplainedYes
Jun 16, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountNCExplainedYes
Jun 10, 2026Money transfers & appsConfusing or missing disclosuresMIExplainedYes
Jun 4, 2026Payday & personal loansCan't stop withdrawals from your bank accountOHExplainedYes
May 6, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountNCExplainedYes
Apr 27, 2026Payday & personal loansConfusing or missing disclosuresMDExplainedYes
Apr 27, 2026Payday & personal loansConfusing or missing disclosuresMDExplainedYes
Apr 27, 2026Payday & personal loansConfusing or missing disclosuresMDExplainedYes
Apr 23, 2026Money transfers & appsFraud or scamVTExplainedYes
Apr 22, 2026Payday & personal loansConfusing or missing disclosuresNYExplainedYes
Apr 21, 2026Payday & personal loansConfusing or missing disclosuresMDMoney backYes
Apr 17, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Apr 9, 2026Payday & personal loansIssues with repaymentVAMoney backYes
Apr 7, 2026Payday & personal loansCharged fees or interest you didn't expectMNExplainedYes
Apr 3, 2026Payday & personal loansReceived a loan you didn't apply forAZExplainedYes
Mar 27, 2026Payday & personal loansUnexpected feesNCExplainedYes
Mar 27, 2026Payday & personal loansConfusing or misleading advertising or marketingNYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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