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Student loans

Complaint 25739480 Ecmc Group

Fixed
Company
Ecmc Group
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Pennsylvania 16508
Filed by
Web · Servicemember
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 24, 2026Complaint received
  2. Aug 24, 2026Sent to Ecmc Group
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Ecmc Group complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Oct 15, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Oct 8, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsFLExplainedYes
Oct 6, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Oct 2, 2026Student loansDealing with your lender or servicerProblem with customer serviceMDExplainedYes
Sep 17, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Sep 3, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Aug 29, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Aug 25, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanMOExplainedYes
Aug 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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