Case file
Money transfers & apps
Complaint 25754357 BMO Bank
Explained- Product
- Money transfer, virtual currency, or money service · Money order, traveler's check or cashier's check
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 24, 2026Complaint received
- Aug 24, 2026Sent to BMO Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BMO Bank complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 28, 2026 | Money transfers & apps | Problem with customer service | TX | Explained | Yes |
| Jun 16, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Apr 12, 2026 | Money transfers & apps | Problem with customer service | OK | Explained | Yes |
| Dec 29, 2025 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Dec 22, 2025 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Oct 9, 2025 | Money transfers & apps | Problem with customer service | NC | Money back | Yes |
| May 8, 2025 | Money transfers & apps | Problem with customer service | FL | Explained | Yes |
| Feb 17, 2024 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Dec 27, 2023 | Money transfers & apps | Problem with customer service | IL | Explained | Yes |
| Jul 31, 2023 | Money transfers & apps | Problem with customer service | AZ | Explained | Yes |
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