Complaint 2581072 Franklin American Mortgage

Explained

Company: Franklin American Mortgage
Product: Mortgage · Conventional home mortgage
Issue: Problem with a credit reporting company's investigation into an existing problem
Detail: Investigation took more than 30 days
From: Texas 78613
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jul 21, 2017Complaint received
Jul 24, 2017Sent to Franklin American Mortgage (3 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Received	About	Issue	State	Answer	On time
May 29, 2018	Credit reporting	Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days	FL	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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