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Credit reporting

Problem with a credit reporting company's investigation into an existing problem

Consumers have filed 589,318 complaints about this, against 1,713 companies. The most complained-about is Equifax.

Companies with the most

All time.

In more detail

  • Their investigation did not fix an error on your report331,52856%
  • Investigation took more than 30 days131,91622%
  • Was not notified of investigation status or results94,41116%
  • Difficulty submitting a dispute or getting information about a dispute over the phone20,0823%
  • Problem with personal statement of dispute11,3812%

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Aug 25, 2023ExperianCredit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 25, 2023ExperianCredit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysGAExplainedYes
Aug 25, 2023TransUnionCredit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysGAFixedYes
Aug 25, 2023TransUnionCredit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAFixedYes
Aug 25, 2023EquifaxCredit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Aug 24, 2023TransUnionCredit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 24, 2023ExperianCredit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Aug 24, 2023ExperianCredit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedYes
Aug 24, 2023TransUnionCredit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLFixedYes
Aug 24, 2023TD BankCredit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Aug 24, 2023ExperianCredit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes
Aug 24, 2023TransUnionCredit reportingProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsILFixedYes
Aug 24, 2023TransUnionCredit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Aug 24, 2023TransUnionCredit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLFixedYes
Aug 24, 2023ExperianCredit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysFLExplainedYes

Your rights with credit bureaus & report companies

Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.

Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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