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Money transfers & apps

Complaint 2591667 BB&T

Explained
Company
BB&T
Product
Money transfer, virtual currency, or money service · International money transfer
From
Florida 34243
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 1, 2017Complaint received
  2. Aug 1, 2017Sent to BB&T
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Mar 13, 2019Money transfers & appsUnexpected or other feesSCExplainedYes
Aug 5, 2018Money transfers & appsUnexpected or other fees-ExplainedYes
May 24, 2018Money transfers & appsUnexpected or other feesNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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