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Case file

Prepaid & gift cards

Complaint 25995262 PayPal

Money back
Company
PayPal
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
Florida 32060
Filed by
Web · Servicemember
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
  1. Aug 29, 2026Complaint received
  2. Sep 11, 2026Sent to PayPal (13 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More PayPal complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCAExplainedYes
Oct 1, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardIAMoney backYes
Sep 19, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardALIn progressYes
Sep 15, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardTXExplainedYes
Sep 7, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNEFixedYes
Aug 31, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardORFixedYes
Aug 25, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardFLExplainedYes
Aug 23, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardINExplainedYes
Aug 17, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes
Jun 27, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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