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Case file

Prepaid & gift cards

Complaint 27315600 PayPal

Explained
Company
PayPal
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble getting a working replacement card
From
Texas 77414
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 15, 2026Complaint received
  2. Sep 15, 2026Sent to PayPal
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PayPal complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Oct 6, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCAExplainedYes
Oct 1, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardIAMoney backYes
Sep 19, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardALIn progressYes
Sep 7, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNEFixedYes
Aug 31, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardORFixedYes
Aug 29, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardFLMoney backYes
Aug 25, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardFLExplainedYes
Aug 23, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardINExplainedYes
Aug 17, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCAExplainedYes
Jun 27, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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