Case file
Student loans
Complaint 26171077 Automated Collection Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Received bad information about your loan
- From
- Texas 77833
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 31, 2026Complaint received
- Oct 22, 2026Sent to Automated Collection Services (52 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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