Debt collector · complaint record
Automated Collection Services complaints
Filed under Automated Collection Services, Inc.
Consumers have filed 302 complaints about Automated Collection Services since 2013, 35 of them in the last 12 months (-26% on the year before). It answered 97.1% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Weak response record. How it works
- Complaints on record
- 302
- Last 12 months
- 35
- Answered on time
- 97.1%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #394 of 1,963
Since July 2013
-26% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Sep 30, 2026
Most complained-about debt collectors
Automated Collection Services complaints by month
The busiest month was December 2023 (10 complaints). Complaints in the last 12 months are down 26% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Automated Collection Services answered last 12 months
- Closed with explanation35100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time32/4597.1% on time
- Relief for customers0/400% closed with relief
- Complaint trend15/15-26% vs last year
What Automated Collection Services complaints are about
Top Automated Collection Services problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 50
- Debt was paid 28
- Debt was result of identity theft 15
- Debt was already discharged in bankruptcy and is no longer owed 2
Where Automated Collection Services complaints come from
Most complaints: Tennessee (87), Texas (28), Georgia (27), Florida (27), California (21).
Automated Collection Services compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | A.R.M. SolutionsDebt collection | 58 | 36 | C |
| 2 | Andreu, Palma & Andreu, PLDebt collection | 56 | 36 | C |
| 3 | North State AcceptanceDebt collection | 22 | 36 | F |
| 4 | DSR Holdings GroupDebt collection | 10 | 36 | F |
| 5 | R.A.RogersDebt collection | 60 | 35 | C |
| 6 | Pollack & Rosen, P.ADebt collection | 60 | 35 | C |
| 7 | Green & Sons AgencyDebt collection | 51 | 35 | C |
| 8 | Automated Collection ServicesDebt collection | 47 | 35 | D |
Compare side by side: Automated Collection Services vs A.R.M. Solutions · Automated Collection Services vs Andreu, Palma & Andreu, PL · Automated Collection Services vs North State Acceptance · Automated Collection Services vs DSR Holdings Group
What people say about Automated Collection Services
All experiencesNo experiences with Automated Collection Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Automated Collection Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 30, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 31, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 21, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 29, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jul 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 7, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 2, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 24, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 24, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 19, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 13, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 16, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Questions about Automated Collection Services
How many complaints does Automated Collection Services have?
Automated Collection Services has 302 complaints on record since July 2013, including 35 in the last 12 months and 0 in the last 30 days. That makes it number 825 of every company by complaints this year.
Does Automated Collection Services respond to complaints?
Yes. Automated Collection Services answered 97.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 47/100 (grade D).
What do people complain about most with Automated Collection Services?
The most common problems are attempts to collect debt not owed (95), written notification about debt (49), false statements or representation (24).
Is Automated Collection Services legit?
Automated Collection Services is a real company with a public complaint record: consumers have complained about it 302 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Automated Collection Services legit? for the signals, red flags and how to protect yourself.
Are complaints about Automated Collection Services going up or down?
Down. There were 35 complaints in the last 12 months against 47 in the 12 before (-26%). See every month.
How do I file a complaint against Automated Collection Services?
Complain to Automated Collection Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Automated Collection Services complaints come from?
Most come from Tennessee (87), Texas (28), Georgia (27). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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