Complaint 26342271 First Citizens Bancshares

Explained

Company: First Citizens Bancshares
Product: Credit card · General-purpose credit card or charge card
Issue: Getting a credit card
Detail: Card opened without my consent or knowledge
From: Illinois 60629
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Sep 2, 2026Complaint received
Sep 3, 2026Sent to First Citizens Bancshares (1 day later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More First Citizens Bancshares complaints about getting a credit card

Received	About	Issue	State	Answer	On time
Mar 20, 2026	Credit cards	Getting a credit cardApplication denied	NC	Explained	Yes
Mar 19, 2024	Credit cards	Getting a credit cardApplication denied	NM	Explained	Yes
Jan 10, 2024	Credit cards	Getting a credit cardCard opened without my consent or knowledge	MD	Explained	Yes
Mar 5, 2023	Credit cards	Getting a credit cardCard opened as result of identity theft or fraud	NC	Explained	Yes
Nov 25, 2021	Credit cards	Getting a credit cardSent card you never applied for	NC	Fixed	Yes
May 10, 2019	Credit cards	Getting a credit cardSent card you never applied for	SC	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works