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Money transfers & apps

Complaint 2635236 Netspend

Explained
Company
Netspend
Product
Money transfer, virtual currency, or money service · Mobile or digital wallet
From
New York 12953
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 17, 2017Complaint received
  2. Aug 17, 2017Sent to Netspend
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Netspend complaints about managing, opening, or closing your mobile wallet account

ReceivedAboutIssueStateAnswerOn time
Jul 9, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
Jul 5, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountTXExplainedYes
Jun 18, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
Dec 16, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountKSExplainedYes
May 19, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountPAExplainedYes
Oct 8, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountVAExplainedYes
Oct 3, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountFLExplainedYes
Sep 28, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountNYExplainedYes
Jan 26, 2023Money transfers & appsManaging, opening, or closing your mobile wallet accountMOExplainedYes
Sep 19, 2022Money transfers & appsManaging, opening, or closing your mobile wallet accountMSExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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