Case file
- Product
- Debt or credit management · Debt settlement
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Sep 2, 2026Complaint received
- Sep 2, 2026Sent to Encore Capital
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Encore Capital complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Nov 5, 2026 | Debt relief & credit repair | Problem with customer service | TX | Explained | Yes |
| Oct 25, 2026 | Debt relief & credit repair | Problem with customer service | NJ | Fixed | Yes |
| Oct 22, 2026 | Debt relief & credit repair | Problem with customer service | NY | Explained | Yes |
| Oct 15, 2026 | Debt relief & credit repair | Problem with customer service | ID | In progress | Yes |
| Oct 12, 2026 | Debt relief & credit repair | Problem with customer service | CO | In progress | Yes |
| Oct 7, 2026 | Debt relief & credit repair | Problem with customer service | FL | In progress | Yes |
| Oct 6, 2026 | Debt relief & credit repair | Problem with customer service | NM | In progress | Yes |
| Oct 4, 2026 | Debt relief & credit repair | Problem with customer service | OK | In progress | Yes |
| Oct 1, 2026 | Debt relief & credit repair | Problem with customer service | TX | In progress | Yes |
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