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Money transfers & apps

Complaint 26634530 Betterment

Explained
Company
Betterment
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
California 94561
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 6, 2026Complaint received
  2. Oct 27, 2026Sent to Betterment (51 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Betterment complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Nov 4, 2025Money transfers & appsMoney was not available when promisedNCExplainedYes
Aug 11, 2025Money transfers & appsMoney was not available when promisedTXExplainedYes
Mar 6, 2020Money transfers & appsMoney was not available when promisedKSExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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