Case file
Money transfers & apps
Complaint 26861009 Wells Fargo
Explained- Product
- Money transfer, virtual currency, or money service · Foreign currency exchange
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 9, 2026Complaint received
- Sep 9, 2026Sent to Wells Fargo
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Wells Fargo complaints about incorrect exchange rate
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 19, 2024 | Money transfers & apps | Incorrect exchange rate | VA | Explained | Yes |
| Aug 12, 2024 | Money transfers & apps | Incorrect exchange rate | CA | Money back | Yes |
| May 7, 2024 | Money transfers & apps | Incorrect exchange rate | CA | Explained | Yes |
| Jul 28, 2020 | Money transfers & apps | Incorrect exchange rate | VA | Explained | Yes |
| Apr 30, 2019 | Money transfers & apps | Incorrect exchange rate | MN | Explained | Yes |
| Jun 13, 2018 | Money transfers & apps | Incorrect exchange rate | WA | Explained | Yes |
| Jan 12, 2018 | Money transfers & apps | Incorrect exchange rate | PA | Explained | Yes |
| Nov 29, 2017 | Money transfers & apps | Incorrect exchange rate | MD | Explained | Yes |
| Nov 21, 2017 | Money transfers & apps | Incorrect exchange rate | FL | Explained | Yes |
| Apr 26, 2017 | Money transfers & apps | Incorrect exchange rate | NH | Explained | Yes |
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