Complaint 2686449 Wells Fargo

Money back

Company: Wells Fargo
Product: Credit card or prepaid card · Gift card
Issue: Advertising
Detail: Confusing or misleading advertising about the card
From: Georgia 30078
Filed by: Web
Company's answer: Closed with monetary relief
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Sep 27, 2017Complaint received
Sep 27, 2017Sent to Wells Fargo
AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Wells Fargo complaints about advertising

Received	About	Issue	State	Answer	On time
Dec 20, 2024	Prepaid & gift cards	AdvertisingChanges in terms from what was offered or advertised	MI	Explained	Yes
Feb 5, 2023	Prepaid & gift cards	AdvertisingChanges in terms from what was offered or advertised	CA	Explained	Yes
Feb 20, 2020	Prepaid & gift cards	AdvertisingConfusing or misleading advertising about the card	PA	Explained	Yes
Jan 22, 2019	Prepaid & gift cards	AdvertisingConfusing or misleading advertising about the card	WA	Explained	Yes
May 16, 2018	Prepaid & gift cards	AdvertisingChanges in terms from what was offered or advertised	PA	Explained	Yes
Aug 10, 2017	Prepaid & gift cards	AdvertisingChanges in terms from what was offered or advertised	MN	Fixed	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works