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Credit cards

Complaint 26930943 Navy Federal Credit Union

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Problem canceling credit monitoring or identify theft protection service
From
Maryland 20874
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Sep 10, 2026Complaint received
  2. Sep 10, 2026Sent to Navy Federal Credit Union
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Navy Federal Credit Union complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Oct 8, 2026MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesTXIn progressYes
Oct 6, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLIn progressYes
Sep 23, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesCOIn progressYes
Aug 20, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Aug 10, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTXFixedYes
Aug 6, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Jul 29, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesFLExplainedYes
Jul 15, 2026Bank accountsCredit monitoring or identity theft protection servicesBilling dispute for servicesWAExplainedYes
Jul 9, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLExplainedYes
May 29, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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