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Credit reporting

Complaint 2695673 Capstone Credit & Collection

Explained
Product
Credit reporting, credit repair services, or other personal consumer reports · Other personal consumer report
Detail
Problem canceling credit monitoring or identify theft protection service
From
Florida 33511
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 8, 2017Complaint received
  2. Oct 17, 2017Sent to Capstone Credit & Collection (9 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Capstone Credit & Collection complaints about identity theft protection or other monitoring services

ReceivedAboutIssueStateAnswerOn time
Dec 27, 2025Credit reportingIdentity theft protection or other monitoring servicesBilling dispute for servicesFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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