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Complaint log

Capstone Credit & Collection complaint log

The newest complaints about Capstone Credit & Collection, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Oct 26, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation is incorrectFLExplainedYes
Oct 18, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Oct 16, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 13, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 8, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputePRExplainedYes
Oct 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Oct 5, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtSCExplainedYes
Oct 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Sep 29, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Sep 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Sep 26, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Sep 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Sep 3, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Sep 2, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
Sep 1, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Aug 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Aug 26, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Aug 25, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Aug 25, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Aug 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Aug 20, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Aug 18, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Aug 17, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Aug 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Aug 3, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeFLExplainedYes
Jul 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jul 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedGAExplainedYes
Jul 9, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Jul 3, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Jul 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jun 26, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedYes
Jun 26, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Jun 19, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Jun 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jun 2, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Jun 1, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTNExplainedYes
May 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
May 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Apr 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Apr 23, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountWAExplainedYes
Apr 17, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Apr 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Apr 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes
Apr 3, 2026Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingSCExplainedYes
Apr 3, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedYes
Mar 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Mar 20, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Mar 18, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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