Credit reporting
Identity theft protection or other monitoring services
Consumers have filed 2,557 complaints about this, 536 in the last 12 months (-6%), against 350 companies. The most complained-about is Experian. Companies closed 16% of these with relief.
Companies with the most
Last 12 months.
In more detail
By month
By state
Latest complaints about this
| Received | Company | About | Issue | Answer |
|---|---|---|---|---|
| Nov 14, 2026 | Experian | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | In progress |
| Nov 13, 2026 | TransUnion | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | In progress |
| Nov 12, 2026 | Experian | Credit reporting | Identity theft protection or other monitoring servicesDidn't receive services that were advertised | In progress |
| Nov 7, 2026 | Schoolsfirst Federal Credit Union | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Nov 5, 2026 | Experian | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | In progress |
| Nov 3, 2026 | Truebill | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | Money back |
| Nov 2, 2026 | Entrata | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | Explained |
| Nov 2, 2026 | Block | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Oct 31, 2026 | Experian | Credit reporting | Identity theft protection or other monitoring servicesDidn't receive services that were advertised | In progress |
| Oct 30, 2026 | TransUnion | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | In progress |
| Oct 30, 2026 | Equifax | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Oct 30, 2026 | Experian | Credit reporting | Identity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection service | In progress |
| Oct 30, 2026 | TransUnion | Credit reporting | Identity theft protection or other monitoring servicesProblem with product or service terms changing | In progress |
| Oct 30, 2026 | Capital One | Credit reporting | Identity theft protection or other monitoring servicesDidn't receive services that were advertised | Explained |
| Oct 30, 2026 | GF SunStrong Management | Credit reporting | Identity theft protection or other monitoring servicesDidn't receive services that were advertised | In progress |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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