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Case file

Bank accounts

Complaint 26975130 Cullen/Frost Bankers

Explained
Product
Checking or savings account · Checking account
Detail
Problem making or receiving payments
From
Texas 75454
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 10, 2026Complaint received
  2. Sep 10, 2026Sent to Cullen/Frost Bankers
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cullen/Frost Bankers complaints about managing an account

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Oct 21, 2026Bank accountsManaging an accountFee problemTXExplainedYes
Oct 9, 2026Bank accountsManaging an accountProblem making or receiving paymentsTXExplainedYes
Oct 6, 2026Bank accountsManaging an accountProblem using a debit or ATM cardIAExplainedYes
Oct 6, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Sep 25, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Sep 8, 2026Bank accountsManaging an accountBanking errorsTXExplainedYes
Sep 1, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCAExplainedYes
Aug 26, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTXMoney backYes
Aug 24, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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