Bank accounts

Managing an account

Consumers have filed 241,252 complaints about this, 52,060 in the last 12 months (+22%), against 680 companies. The most complained-about is Wells Fargo. Companies closed 18% of these with relief.

Companies with the most

Last 12 months.

In more detail

Deposits and withdrawals86,06636%
Problem using a debit or ATM card51,29121%
Funds not handled or disbursed as instructed26,82611%
Banking errors24,12510%
Problem accessing account19,2758%
Problem making or receiving payments14,6996%
Fee problem9,6274%
Cashing a check6,8833%
Deposits or withdrawals1,6030.7%
Problem with renewal4580.2%
Problem with fees or penalties3940.2%

By month

2023202420252026

Latest full monthThis month so farPeak: 8,233 in January 2025

By state

Per 100,000 people, last 12 monthsFewerMore

Latest complaints about this

Received	Company	About	Issue	State	Answer	On time
Nov 13, 2026	Ally Financial	Bank accounts	Managing an accountDeposits and withdrawals	CA	In progress	Yes
Nov 13, 2026	Bank of America	Bank accounts	Managing an accountDeposits and withdrawals	CO	In progress	Yes
Nov 13, 2026	Bank of America	Bank accounts	Managing an accountProblem making or receiving payments	CA	In progress	Yes
Nov 13, 2026	Bank of America	Bank accounts	Managing an accountProblem making or receiving payments	FL	In progress	Yes
Nov 13, 2026	Bank of America	Bank accounts	Managing an accountDeposits and withdrawals	DE	In progress	Yes
Nov 13, 2026	Bank of America	Bank accounts	Managing an accountProblem using a debit or ATM card	PA	In progress	Yes
Nov 13, 2026	Bank of America	Bank accounts	Managing an accountDeposits and withdrawals	CA	In progress	Yes
Nov 13, 2026	Ally Financial	Bank accounts	Managing an accountDeposits and withdrawals	NY	In progress	Yes
Nov 13, 2026	Bank of America	Bank accounts	Managing an accountBanking errors	-	In progress	Yes
Nov 13, 2026	Ally Financial	Bank accounts	Managing an accountDeposits and withdrawals	VA	In progress	Yes
Nov 13, 2026	Santander Holdings USA	Bank accounts	Managing an accountDeposits and withdrawals	MA	In progress	Yes
Nov 13, 2026	Bank of America	Bank accounts	Managing an accountCashing a check	CT	In progress	Yes
Nov 13, 2026	PNC Bank	Bank accounts	Managing an accountDeposits and withdrawals	OH	In progress	Yes
Nov 13, 2026	PNC Bank	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	NJ	In progress	Yes
Nov 13, 2026	Bank of America	Bank accounts	Managing an accountDeposits and withdrawals	CA	In progress	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about it

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works