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Case file

Credit reporting

Complaint 26988518 Navient

Explained
Company
Navient
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Old information reappears or never goes away
From
New Hampshire 03051
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 10, 2026Complaint received
  2. Sep 10, 2026Sent to Navient
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Navient complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Nov 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectORExplainedYes
Nov 1, 2026Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLIn progressYes
Oct 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Sep 23, 2026Student loansIncorrect information on your reportAccount status incorrectMIExplainedYes
Sep 21, 2026Student loansIncorrect information on your reportAccount information incorrectGAExplainedYes
Sep 5, 2026Student loansIncorrect information on your reportAccount information incorrectTNExplainedYes
Sep 1, 2026Student loansIncorrect information on your reportAccount information incorrectNCExplainedYes
Aug 25, 2026Student loansIncorrect information on your reportAccount information incorrectINExplainedYes
Aug 14, 2026Credit cardsIncorrect information on your reportAccount status incorrectFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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