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Student loans

Complaint 2699059 Alaska Commission on Post Secondary Education

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Kansas 66226
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 11, 2017Complaint received
  2. Oct 20, 2017Sent to Alaska Commission on Post Secondary Education (9 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Alaska Commission on Post Secondary Education complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Aug 25, 2026Student loansDealing with your lender or servicerReceived bad information about your loanAKExplainedYes
Aug 14, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsAKExplainedYes
Feb 17, 2024Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsAKExplainedYes
Sep 10, 2022Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsAKExplainedYes
Jul 9, 2018Student loansDealing with your lender or servicerReceived bad information about your loanAKExplainedYes
Apr 28, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedAKExplainedYes
Mar 29, 2018Student loansDealing with your lender or servicerDon't agree with the fees chargedAKExplainedYes
May 10, 2017Student loansDealing with your lender or servicerProblem with customer serviceVAExplainedYes

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