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Case file

Prepaid & gift cards

Complaint 27354998 Perpay

Explained
Company
Perpay
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
Kentucky 42647
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 15, 2026Complaint received
  2. Oct 2, 2026Sent to Perpay (17 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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