Case file
Mortgages
Complaint 27430687 USAA
Money back- Product
- Mortgage · Conventional home mortgage
- Detail
- Delays in the application process
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 16, 2026Complaint received
- Sep 16, 2026Sent to USAA
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More USAA complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 10, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | NC | Explained | Yes |
| Sep 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | SC | Explained | Yes |
| Aug 3, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | MO | Explained | Yes |
| Jul 21, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | CA | Explained | Yes |
| May 31, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | WA | Explained | Yes |
| Apr 17, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | AL | Explained | Yes |
| Feb 23, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | KS | Explained | Yes |
| Dec 2, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | FL | Explained | Yes |
| Oct 23, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | GA | Explained | Yes |
| Aug 23, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | AR | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.