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Auto loans & leases

Complaint 27473187 PenFed Credit Union

Explained
Product
Vehicle loan or lease · Loan
Detail
Problem with additional products or services purchased with the loan
From
Georgia 30115
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 16, 2026Complaint received
  2. Sep 17, 2026Sent to PenFed Credit Union (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Sep 27, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedTXMoney backYes
Sep 18, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedIAExplainedYes
Sep 18, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAExplainedYes
Sep 13, 2026Auto loans & leasesManaging the loan or leaseBilling problemNYExplainedYes
Sep 13, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedPAExplainedYes
Sep 8, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateNYExplainedYes
Aug 28, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedTXExplainedYes
Aug 27, 2026Auto loans & leasesManaging the loan or leaseProblem with the interest rateNYExplainedYes
Aug 26, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedMDExplainedYes
Jul 31, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanAZFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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