Case file
Mortgages
Complaint 27526258 Fay Servicing
In progress- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Phone
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Sep 17, 2026Complaint received
- Sep 17, 2026Sent to Fay Servicing
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Fay Servicing complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 28, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Oct 28, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | ME | Explained | Yes |
| Oct 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | UT | Explained | Yes |
| Oct 24, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | GA | Explained | Yes |
| Oct 22, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | AZ | In progress | Yes |
| Oct 19, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | Explained | Yes |
| Oct 16, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Explained | Yes |
| Oct 14, 2026 | Mortgages | Trouble during payment processPaying off the loan | TX | Explained | Yes |
| Oct 13, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | AZ | Explained | Yes |
| Oct 7, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | GA | Explained | Yes |
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