Complaint 2762748 U.S. Bank

Explained

Company: U.S. Bank
Product: Student loan · Private student loan
Issue: Struggling to repay your loan
Detail: Problem lowering your monthly payments
From: New York 12020
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Dec 22, 2017Complaint received
Jan 8, 2018Sent to U.S. Bank (17 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More U.S. Bank complaints about struggling to repay your loan

Received	About	Issue	State	Answer	On time
Jul 10, 2018	Student loans	Struggling to repay your loanCan't get other flexible options for repaying your loan	AZ	Explained	Yes
Jul 31, 2017	Student loans	Struggling to repay your loanCan't get other flexible options for repaying your loan	MN	Explained	Yes
Apr 30, 2017	Student loans	Struggling to repay your loanCan't get other flexible options for repaying your loan	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works