Complaint 2775571 Santander Bank

Explained

Company: Santander Bank
Product: Vehicle loan or lease · Loan
Issue: Problems at the end of the loan or lease
Detail: Unable to receive car title or other problem after the loan is paid off
From: New York 11710
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jan 8, 2018Complaint received
Jan 11, 2018Sent to Santander Bank (3 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Santander Bank complaints about problems at the end of the loan or lease

Received	About	Issue	State	Answer	On time
Mar 20, 2021	Auto loans & leases	Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off	NC	Explained	Yes
Jan 13, 2021	Auto loans & leases	Problems at the end of the loan or leaseProblem related to refinancing	NY	Explained	No
Jul 17, 2019	Auto loans & leases	Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off	CA	Money back	Yes
Aug 16, 2017	Auto loans & leases	Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off	NY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works